When I moved to Seattle a few years ago, a friend recommended Car Tender when I needed my car to be checked out. I've since had to go back for routine work, and have received amazing service each and every time. I know nothing about cars, but the guys there carefully explain everything they're saying, and what I need to have done now vs later, and what I should expect to pay. While I was at work one day my car needed some TLC, I had my buddy (big car guy) take my car there to have it looked at. The fact that he was equally as impressed with their work and he knows what he's talking about confirmed that they really do a great, honest job. I've since recommended many friends to have their cars taken care of by Car Tender, and I haven't heard any complaints from them.