On an extremely busy day, Friday, March 10th, with a dead battery my car was taken care of in 2-1/2 hours at the end of the day. A staff member came to my home and gave the battery a charge so I could drive it to Car Tender and I was given a ride back home. When the car was ready following tests then a new battery, I was picked up by a staff member and brought to Car Tender. It was about the 6:00 PM. The car had originally arrived at Car Tender around 3:30 PM. I was given prompt and excellent service. I have nothing but compliments and appreciation to the staff of Car Tender