I called and spoke to Isabelle for an oil change and she was very friendly and patient with me on the phone (I didn't know my license plate number but luckily that was fine as I knew most other descriptions of my car). When I arrived at the site, Paul welcomed me and went over the whole procedure since it was my first time there. He said I could pick up the car about 1.5 - 2 hours later. When I picked my car up, Paul went over the paperwork, since they did a check-up of the whole car, and it was very thorough and easily understandable for someone like me (cars are not my expertise). The whole experience was very pleasant and the people that work there are super friendly. The car even had a shower! I will absolutely come there again for anything car related and I recommend them to anybody who needs an oil change or more.