Shoreline Foreign Auto Repair

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5

Yesterday, I leased a new E350 at Mercedes Benz Seattle with the help of Said Ibraguimov. He provided outstanding service throughout the entire process. He is very efficient. After my initial conversation about my wish to locate a car with certain features, he quickly located one and we set up an appointment to meet. When we showed up at the dealership, he already had s car out front for me to test drive. Said is very knowledgeable about the car and its electronic features, for which the numbers are substantial. He takes the time and effort to explain and take us through the leasing process with enthusiasm and a smile. He is a hard worker dedicated to his work. He spent a great part of yesterday with us to complete the lease process without taking a break for lunch. I feel very lucky to have him help us through the process. Having had my beloved former E350 rear-ended a few days ago with a total loss, Saids outstanding work helps me to quickly transition away from sorrow to move forward. For that, I am grateful. I recommend him with great enthusiasm to anyone who is looking to buy or lease a car at Mercedes-Benz Seattle.

5

Paolo and the team were great!!! I got towed to the shop unannounced, and they squeezed me in and got me back on the road. I highly recommend them!

5

My second visit to Car Tender. They got me on the calendar quickly and were able to get the service done within the timeframe they promised. Thorough, minus the aggressive upsell you get from the dealer, and friendly friendly friendly. It’s a great feeling to be able to come away from a visit to the mechanic feeling good!

5

I’ve been going to Car Tender for over 20 years (!!!) and they’re some of the most helpful, knowledgeable, personable people I’ve ever met. They explain what’s going on clearly, they listen (important!!) and give good advice, help with decision-making and priority-setting, and I’m always happy with their service. The old location was more central but I’m more than willing to make the drive up to Shoreline. All thumbs up.

5

I've been taking my vehicles to Car Tender for many years and their service is always very courteous and extremely thorough. These guys are great!

5

I have been taking my vintage British sportscar to Car Tender since they were on Capitol Hill decades ago. I would not trust it to anyone else!

4

5

To my fellow BMW drivers in Shoreline and nearby—if you’re looking for mechanics you can trust, do yourself a favor and check out Car Tenders! I’ve been searching for years—yes, years—for a shop I could trust to take care of my 2006 BMW X3. She’s more than just a car; she brought me all the way back home from Florida without a hiccup. So finding someone to treat her with the same care and respect I do? That’s been a serious challenge. I’ve visited at least five different shops, and let’s just say… as a mature woman, I could tell when I was being seen as an easy target. You know that feeling, Ladies—that moment you realize they’re not seeing you, they’re seeing dollar signs. But everything changed the day I found Car Tenders. I’d just left a Chamber of Commerce event at Aurora Borealis and noticed the “BMW” sign next door. I decided to pop in—and I’m so glad I did. Even though both Paolo and his colleague were on the phone assisting other clients, they still greeted me warmly. Paolo took the time to look at my headlight situation right away—AutoZone (who is also fantastic) hadn’t been able to replace it, and other shops quoted me between $80 and $190 just to install a bulb I already had. One even wanted to charge me more for bringing my own part! Paolo checked it out, had Ethan (one of their mechanics) take a look, and just like that—bulb replaced. No charge. It was done as a courtesy, and I was genuinely touched. That small act of kindness made me feel so respected and valued that I left my car with them for a full assessment. Not only did they provide a clear, prioritized list of what needed attention, they also helped me understand what could wait. Let me be clear—older BMWs are not cheap to maintain, and I expected that. But the estimates I received here were more than fair, especially after all the price-gouging attempts I’d previously encountered. Most importantly, I never once felt taken advantage of. I felt seen, respected, and safe. After their service, my BMW runs noticeably smoother—and I could feel the difference immediately. She’s purring now. Happy. And so am I. Also, don’t forget to say hi to Pepper, their sweet shop dog. She’s a total lovebug and just adds to the welcoming atmosphere. Car Tenders is the real deal. Honest, professional, and genuinely caring. I can’t recommend them highly enough!

5

I had a great experience at Car Tender, and would recommend this shop to others. My BMW 135i needed an oil change, and they put the best type of synthetic in, got the car back to me quickly, and looked my car over for potential future repairs (an inspection was included in the oil change as part of the new customer special). For BMWs, this is definitely the place to go in the Seattle area. Thanks again!

5

Great shop altogether. Exceptionally detailed inspection, very kind and patient staff. I forgot to list every problem I know of with the car and yet they noticed all of them, plus several other visibly real issues that they helped prioritize. You really can’t do any better for a first time customer