Car Tender rocks!
Great service! First class all around. Thanks you again!
This review is extremely belated, but this place was AWESOME! My '98 Jeep Cherokee overheated around Nov 2014. They diagnosed the problem within a few minutes: it needed a new water pump. They didn't overcharge me, and they fixed it same day. Not only were they friendly and professional, they even sent me a Christmas card thanking me for my patronage. Their service is quick and they go the extra mile of washing your vehicle, vacuuming the inside, and driving it out to you. It reminds me of a time when there was car SERVICE, not just "there I fixed it." If you ever need car repair in the downtown Seattle area, I highly recommend them!
Through my BMW Club activities I know a lot of people who trust their BMWs to Car Tender. In the car club community Car Tender have as good a reputation as any BMW indie repair shop in the Puget Sound Region. 5 Stars Indeed!
I was hesitant to take my car here because of all the bad yelp reviews, so for a while I went through the hassle of taking my car to a shop on the east side. However when my car's alternator died, we decided to take a risk and just had it towed here. I am very glad we did -- we had nothing but positive experience here. They fixed the car, quickly and, as far as a can tell, with high quality. Furthermore, when we were picking it up, my sweetie discovered a nail in her tire, and they were very nice to look into it, and to get us air. All while being very helpful and very polite. All in all, I am very happy with this place, and will use it the Primary Care mechanic for my car.
This shop is where the car guys go. Guys like me that have race cars, bmw's land rovers, and all other types of cars. They do a very comprehensive inspection but don't try to hard sell you the work. I've known them for 10-15 years, so this is not a one time visit oblivious to reality review. They say this is what you need, and let you decide what you want to spend. So many shops tell you it's $xxx $1000sunds and make it sound like you have to spend all of that to get your car back. These guys are honest they don't do this, and use the highest quality parts, they are fair on the labor. I can tell you they are not the cheapest but they are the one of best. Ask yourself this. Do you want it fixed right the first time or do you want it cheap.
This is the second time I've brought my car into Car Tender. Each time I have been blown away by how honest and friendly the shop has been. Particularly Eric in service, he went out of his way to explain what I needed and how it was going to be done. My car now purrs thanks to you~ I'll be back (hopefully later that sooner!)