This is the second time I've brought my car into Car Tender. Each time I have been blown away by how honest and friendly the shop has been. Particularly Eric in service, he went out of his way to explain what I needed and how it was going to be done. My car now purrs thanks to you~ I'll be back (hopefully later that sooner!)
This place is the cat's meow of German car repair. I have taken all my cars here since 2003. Including VW, Audi, Land Rover, BMW and Volvo. I have not taken my F250 here. However i am sure it would be welcomed. They have completed every repair beyond my expectations. They know how to think outside the box. My car is repaired the way I want it done. With having a good idea of what is coming in the future. Special attention is always given to what seems like every car there. Every car is washed and parked just so. If you have been looking for European specialist in the downtown area. I strongly suggest giving them a shot.
Really surprised to see the negative reviews, I took my battered old BMW e12 here for years. Even though my car had to be the worst example of a bimmer they had been unfortunate enough to work on, they always treated me like I had just rolled up in an e30 M3. Never did any work without a really good explanation of why they had to do it, approved everything with me before they did it. They also were good about understanding what was worth fixing and what wasn't given the er.. limited value of my car. When it was finally beyond help, I felt like they actually shared my grief at it's passing. Very nice people who are good at what they do.Is this the cheapest place to get your car fixed? No, it really isn't. Don't go here for an oil change or simple repairs, their time is too expensive for stuff like that. Are they the guys you want doing the important major repairs to your BMW? Yes. They will do it right and not cut corners.
My husband and I have been bringing our vehicle to car tender for under a year since we bought it. I got my very first flat tire today coming off of the viaduct and I was parked on first avenue in a no parking zone with my hazards on. My husband was at work, so I called Car Tender and Josh sent out two of the guys to come change it out for me and reassured me not to worry it was going ot be just fine. these are excellent men and they changed my tire cheerfully and I was on my way in no time at all. Car Tender is fantastic and I am so grateful for their service to me.
Talk about a bi-polar set of reviews - Car Tender - you either love it or hate it. I fall in the former category. I believe it depends entirely upon what you expect from a car repair shop. Car Tender is exceptionally professional, and they can fix anything. Customer support is superb and the mechanics are among the best in the city. They know how to diagnose, create alternatives and implement what they propose. I was referred to Car Tender by several exceptionally savvy car owners.Are they inexpensive? Absolutely not, however you get value for your dollar, but there needs to be a reason for it. My vintage Mercedes is a Car Tender car where it is loved and pampered, also significantly less expensive than MB Seattle, where the vintage MB would be very rare - at most one per month. On the other hand, my in warranty Toyota Camry goes to the dealership - less expensive and just fine as fixing the Camry, right now, is pure vanilla - they probably see twenty of my make and model per week.So, rather than slamming a rare, well-run independent business like Car Tender for not being all things to all people - use Yelp and determine the type of repair shop that is appropriate for your vehicle and personal financial circumstances.
Long term customers and I am very surprised with the negative feedback on here. I have found no one in Seattle that compares to their quality. You get what you pay for and since I care about my car, I choose to take it to Car Tender. They're focused on long term relationships and I cannot express how many times they have really helped me out whether I am in Seattle or having car issues on the road. Whether or not they will make any money from me on a certain event I am having, they have always done their best to make sure I am taken care of. If I am out of Seattle, they make sure that I am provided with the same type of service, quality and knowledge which you are blessed with as a Car Tender customer. Talk to Josh or Patrick, they're the best. If you are looking for a top notch quality shop, I hope you ignore some of the negative feedback below and trust the advice of a long term customer. You may find cheaper, but I doubt you will find better. Thank you Car Tender for all these years of great service!