work done well. Customer service interface not so good, poor communication and seting of expecctations
Work done on time
Always outstanding service. My first choice for Bimmer service and repair.
I am always very pleased with Car Tender! They are very professional and fair with pricing.
Referred by AAA and all went well. Hourly rate was high too me. Not sure if comparitable for the area. Very great people though. Had my car back same day even though I did not have an appointment.
I brought my car in for routine maintenance. Eric called to let me know my struts need replacing but there was no pressure to get it done right then as it wasn't a safety issue. I appreciated the honestly although I opted to have them replaced then anyway. They still had me in and out within the day. He also offered assistance in replacing my side view mirror (which I had already decided to replace myself) and offered to pop it on for me at no charge after I get it painted.
EXCELLENT AS ALWAY'S
Very transparent in their work. Provided good estimates and delivered on them. Pleased with the responsiveness to questions and prompt turn around on repairs.
timing belt. car runs great!