I am a huge fan of Car Tender! They are always professional and courteous and most importantly, my car has never run better! I appreciate how efficient they are during car drop off and pick up and they don't try to up-sell me on misc unnecessary repairs. Communication is spot-on and timely. They are honest and it is clear they value their client relationships and take pride in what they do on every level.
Everybody at Car Tender is so helpful. They are open for answering additional questions and finding the best solution for my problem.
I've been taking my mini to Car Tender since it was no longer on warranty and always enjoy working with the team - particularly Patrick and John. I used to take my Mercedes there previously and have always been happy with the care taken of my vehicles and myself personally. I have recommended Car Tender to friends many times over the years.
Car Tender rocks!
Great service! First class all around. Thanks you again!
This review is extremely belated, but this place was AWESOME! My '98 Jeep Cherokee overheated around Nov 2014. They diagnosed the problem within a few minutes: it needed a new water pump. They didn't overcharge me, and they fixed it same day. Not only were they friendly and professional, they even sent me a Christmas card thanking me for my patronage. Their service is quick and they go the extra mile of washing your vehicle, vacuuming the inside, and driving it out to you. It reminds me of a time when there was car SERVICE, not just "there I fixed it." If you ever need car repair in the downtown Seattle area, I highly recommend them!
Through my BMW Club activities I know a lot of people who trust their BMWs to Car Tender. In the car club community Car Tender have as good a reputation as any BMW indie repair shop in the Puget Sound Region. 5 Stars Indeed!
I was hesitant to take my car here because of all the bad yelp reviews, so for a while I went through the hassle of taking my car to a shop on the east side. However when my car's alternator died, we decided to take a risk and just had it towed here. I am very glad we did -- we had nothing but positive experience here. They fixed the car, quickly and, as far as a can tell, with high quality. Furthermore, when we were picking it up, my sweetie discovered a nail in her tire, and they were very nice to look into it, and to get us air. All while being very helpful and very polite. All in all, I am very happy with this place, and will use it the Primary Care mechanic for my car.