Everything was good minus the communication aspect - had an initial conversational conflict that was more of a misunderstanding than anything; but still put things on a bit of a rocky start; and then was told the car would be ready by Wednesday without hearing anything- called on Thursday to ask what was going on and was promised a call back that afternoon that never came - and only found out my car's status and got work to proceed on Friday after a third call. The work done seemed well-handled and the car was returned cleaner than it had been in years; which were very appreciated. I can see getting 5-star service from this spot; I just didn't get it this time around.
John was amazing! Super helpful and got the job done in no time flat, as promised.
They know what customer service is.
Always attentive and thorough!
The communication was wonderful and they were very upfront about what was wrong with my car.
I will be bringing my next car here.
Been a long time customer with Car Tender. About a year and a half ago I sold my aging beauty (an 04 Audi Allroad 4.2) and upgraded to a '13 BMW 535xi. It has a factory warranty, but I'd rather have Car Tender do my intermediate oil changes, tire rotations and alignments. Love these guys!
Thank you all for your amazing customer service!
You can't have better service, nor people so truly interested in taking honest care of you and your car. Someone referred me to Car Tender about 9 years ago, and I will never take my car anywhere else.
Your text here...
Wonderful service as always!