The repairs were done very well, at a 5 star level. The rating is only 4 stars due to how long they took. The last item fixed, which was just replacing a belt, dragged on for over a week, and I had to nag them to finish. My classic Jaguar cars are uncommon, so only one mechanic is prepared to work on them, which partly accounts for the delay. I will return, however, despite the delays, as the Jaguar mechanic is far better than any others I have encountered. He even found and replaced a bad capacitor in an ECU in a 35 year old car, so is far beyond the typical mechanic. He has previously fixed performance issues which other Jaguar specialists had failed to solve.
Very professional and ethical. Unfortunately they weren't able to diagnose the problem.
I appreciated the thorough diagnosis, an accurate assessment of charges even. I was out of town but it was easy to work with Paolo and decide how to proceed. I feel very good about the work that was done. My car was clean as a whistle when I picked it up.
You're the best.
Left a flat tire to fix. They called to say it wasn't fixable.
No charge at all and very helpful and friendly. EXCELLENT!
Car Tender is the best! They understand complicated euro cars and are great to work with. I couldn't keep my old BMW of CT didn't exist. Highly recommend.
Had some issues with a part installed and the folks at car tender fixed it right up free of charge no questions asked. On the road happy and safe.
Why we love Car Tender - Tender is right. 2001 BMW 540i has been cared for by the shop for 7+ years. It runs ... no, it purrs ... when it comes back home.
The best thing they did for me at the outset was make me smarter about the long-term maintenance of the Beast. It's not a cheap car to maintain so being able to budget with the shop's advice has put me in the position to keep it for a good, long time and when it's someone else's turn to have this car, they will have a unicorn.
Car Tender has been servicing my vehicles since 1987. They have a wonderful crew of men who are well trained & very good at what they do. They truly want to please their customers & always do their best with complete honesty & integrity explaining what your vehicle needs. I highly recommend taking your car to them for the best service & all types of repairs.....whether you own a high end classic car, any foreign car, a BMW or just a Honda like mine.....It is wonderful to have technicians you can trust with your car.
John kept me informed of the diagnosis and estimate of the cost of repairs. It was a little disappointing to have the repairs take a couple of days since I did not have another car. But I am on the road again.