Best car customer service ever. Thank you.
At the suggestion of a friend I brought my first BMW here for an oil change and inspection before my big move to LA. I arrived 15 minutes early, but Paolo was attentive and explained the process to me leaving me feeling confident about the service. He kept me up to date via text message and answered all my questions honestly without leaving me feeling confused or talked down to. If I weren't moving this would definitely be the shop I'd continue to bring my car to.
Thank you so very much for handling this dumb-ass mistake (mine) with professionalism and integrity. You have my utmost confidence and I will not hesitate to bring my vehicle to you again. Real pros, with old school integrity in the heart of Seattle. I feel blessed to have found you!
Paulo and John are great.
You guys (and girl) ROCK!
Great wash job too!
Professional, careful and fair.
Excellent service, very responsive!
Your Customer Relations Person John McDermott does an job!