Thanks to John and CarTender staff for the excellent caliber work, as always. Happy Holidays!
Outstanding service as always! Paolo kept me up to date on the repair work via email and also text which was very efficient and timely. I always appreciate the care for which the team treats my experience...and my car!
Thanks Car Tender for another finely tuned and positive visit.
All around a great experience. I towed my 2002 BMW here and they started working on it immediately. Paolo kept me updated on everything (very responsive through phone, email or text), provided a realistic estimate, gave me some good suggestions for the future, and repaired everything quickly - all without me having to step foot in their shop! Some of the best customer service interactions I’ve had in Seattle. This will be my go-to shop for my BMW.
The Car Tender team made me feel like family.
Full service. True advisors in every sense of the word.
Appreciate getting my flat tire fixed right away, convenient Cap Hill location, communication was great, and car looked great when done. Would be 5 star review except the price was so much higher than what the dealer would have charged me for the same service ($407 vs $263). John said he was pretty sure the quote I got was not for the same run flat model, but I checked after and confirmed it was for exactly the same tire and all the same service.
Prompt courteous service from Paolo.
Thanks as always.
Great service and communication on the car's progress. Complete evaluation of the car's engine status prioritizing potential areas of concern.
We were extremely satisfied with the work at car Tender. Paolo was very communicative and personable with updates whether it was by phone, text or email. We will be back!